What happens when you call 911?

• A 911 Operator will immediately ask you if you have a Fire, Police, or Ambulance Emergency.
• You should calmly explain which service you are in need of.
• Afterwards, you will be instantaneously connected with a new dispatcher

What information should you give 911?

• Your name
• The address/location of the emergency
• Your telephone number
• A brief description of the emergency
• If you are unable to speak, keep the phone line open, it will provide dispatchers a means of locating you.
• REMAIN CALM!
• DO NOT hang up until the dispatcher tells you to!